Privacy Policy
Effective Date: May 20, 2026
Last Updated: May 20, 2026
Beacon Generators, Inc. (“Beacon Generators,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you use our website (beacongenerators.com) and services.
1. Information We Collect
We collect information you provide to us directly, including: your name, mailing address, email address, telephone number (including mobile phone number), service address, information about the generator equipment at your property, scheduling preferences, billing and payment details, and any other information you choose to provide when you request a quote, book an appointment, sign up for service, or contact us.
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, pages viewed, and referring URLs.
2. How We Use Your Information
We use the information we collect to: provide and schedule generator installation, maintenance, repair, and electrical services; respond to inquiries, quote requests, and customer service questions; send appointment confirmations, service reminders, dispatch updates, and follow-up communications; process payments and manage financing arrangements; send marketing communications about our services, promotions, and offers (only with your express consent); improve our website and services; and comply with applicable laws and regulations.
3. SMS / Text Messaging Communications
If you provide us your mobile phone number and opt in to receive text messages from Beacon Generators, we may send you text messages related to your service, including appointment confirmations, scheduling updates, technician dispatch notifications, service reminders, billing notifications, and — with your separate marketing consent — promotional offers and updates about our services.
Message frequency varies based on your service activity. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us. You may request help by replying HELP. Opting out of text messages will not affect your ability to receive service from Beacon Generators through other channels. Reply HELP for help. Reply STOP to cancel.
No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes at any time. Mobile information will only be shared with service providers that help us operate our text messaging program (such as our SMS platform provider), and those service providers are contractually prohibited from using the information for their own marketing purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances: with service providers and vendors who perform services on our behalf (such as scheduling software, payment processors, our SMS messaging platform, and our customer relationship management system), all of whom are contractually obligated to keep your information confidential and use it only to perform services for us; with financing partners (such as Synchrony or First Financial) when you apply for financing through our website; to comply with applicable law, legal process, court orders, or government requests; and to protect the rights, safety, and property of Beacon Generators, our customers, or others.
As stated in Section 3, mobile information and SMS opt-in consent will never be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to: access, update, or correct your personal information; request deletion of your personal information, subject to our legal obligations; opt out of marketing emails by clicking the unsubscribe link in any marketing email; opt out of text messages by replying STOP to any message; and disable cookies in your browser settings.
To exercise any of these rights, contact us using the information in Section 9.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze how the site is used. You can disable cookies through your browser settings, though doing so may affect website functionality.
8. Children’s Privacy and Age Restrictions
Our website, services, and SMS messaging program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you are under 18, you may not provide any personal information to us or opt in to our SMS program without the involvement and consent of a parent or legal guardian. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete that information. If you believe we may have any information from or about a child under 13, please contact us using the information in Section 10.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated “Last Updated” date. Your continued use of our website and services after a revision is posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Beacon Generators, Inc.
5823 Acton Circle, Ste 207
Granbury, TX 76049
Phone: (817) 559-0142
Email: office@beacongenerators.com