Frequently asked questions
Standby Generator
How does it work?
- A home backup generator is a backup power source that operates whether you are home or away.
- Within seconds of sensing an outage the generator will automatically kick on and supply power to your home.
- After utility power returns, the generator shuts itself off and waits for the next outage.
- It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit.
- Refueling Not Necessary- your Generac home backup generator runs on your existing natural gas or LP fuel supply. Save the gas cans for your other outdoor power equipment.
Can home standby generators replace my utility service?
The backup generator is designed for backup to utility power only and should not be used as a primary power source.
What size generator do I need for my home?
There are many factors that could impact the generator sizing and power needs for your home, so it would be best to speak with a Beacon Generators representative to best determine which home standby generator will be best for your home, and you can request a free quote, which includes sizing options and price.
How loud are generators?
The generators average between 65 to 67 decibels depending on which model is best for your home! This is a similar sound level as a central air conditioning unit.
Which fuel will power my generator?
Our Generac home standby generators are designed to run on one fuel source, either natural gas, liquid propane or diesel. The units are set to run on natural gas, however, at the time of installation, your generator can be configured to run on liquid propane.
Are Generac standby generators CARB compliant?
Generac generators are considered CARB compliant and able to be installed in areas with strict emissions requirements. Our local dealer, Beacon Generators, will determine which generator is best for your needs. Additional details on Generac generators environmental impact can be found at beacongenerators.com.
Where are Generac standby generators made?
Our home standby generators are assembled in Wisconsin, just outside of Milwaukee. Some of the parts are sourced from overseas; however, most are manufactured in one of our local facilities.
Purchase & Installation
What would disqualify me from purchasing a standby generator?
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Renter/non-homeowner:
Our home backup generators are a permanent installation and requires the property owner to schedule and approve any type of modification to their property.Apartment/Multi-Family
Our home backup generators are a permanent installation, designed for a single use property.Mobile Home:
Our home backup generators are a permanent installation, designed for a single use property.Other:
Any motor vehicle, trailer, RV or transportable property would not be able to utilize the Home Backup Generators, as they are a permanent installation designed to be installed on the ground.
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Can I install the generator myself?
As an option, Generac offers the Guardian Series systems prepackaged and pre-wired with comprehensive installation instructions. You could perform the simpler site preparation steps and have a professional make the electrical panel and fuel connections, or you could complete the entire installation yourself. However, for safety reasons and to ensure adherence to all local, state and national electrical codes, particularly for non pre-wired or larger systems, Generac recommends you use an authorized Generac dealer or electrical contractor, like Beacon Generators. When selecting a site, always follow the guidelines in the Site Selection and Preparation section of your unit’s installation manual.
Where can I buy?
- Most Generac generator customers purchase through an authorized dealer, like Beacon Generators, who will offer you a free no-obligation quote.
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To schedule a free quote with Beacon Generators, you can visit the contact us now section at beacongenerators.com or call (817)559-0142.
How do I qualify for the 5-year warranty?
To qualify for the 5-year warranty, simply reach out to a Beacon Generators representative to learn about the current specials and promotions available.
Are Generac Standby units on backorder?
Beacon Generators stocks a wide range of the most common Generac units installed. Please contact a Beacon Generator representative to check our current inventory.
Is financing offered?
The Beacon Generator collaborates with two financing partners: Synchrony and First Financial. For more information, please contact their offices directly.
Where can a generator be placed or installed?
The generator would be installed outside of your home, typically close to your fuel source (propane tank or natural gas meter). As a part of the free quote, Generac’s local dealer Beacon Generators will do a site survey to help determine the best location for the generator.
What Are The Dimensions And Clearance Requirements For A Standby Generator?
Ask a Beacon generators representative for exact dimensions of the generator you need for your specific project.
Warranty & Maintenance
Do generators have to be maintained?
- All generators require periodic maintenance, such as oil and filter changes to ensure maximum performance for years of reliable service. Scheduled maintenance kits are available and your local Generac authorized dealer, Beacon Generators, can help you care for your unit. Generac recommends you have your unit serviced once a year by an authorized independent service dealer.
Can you turn off the wifi?
The settings to connect to your WiFi network are a part of the generator’s settings and controller. If you don’t want to connect it to a home network, or avoid connecting to WiFi, you can simply choose not to use that feature and connection.
How do I request service or support for my generator?
Beacon Generators is an approved Generac Warranty Dealer and can assist with warranty service on your generator. Beacon Generators offers parts, service, and information for Generac Generators. We staff trained technicians certified to support every aspect of your Generac automatic standby generator system.Beacon Generators offers, 24 hours a day, 365 days a year service to our customers if the generator does not come on and you loss utilty power.(817) 559-0142
